Professional IT Service Management Training
Build expertise in ITIL, ServiceNow, and technical support with certification-focused programs in Tokyo
Enroll in TrainingProfessional Training Programs
Advance your IT career with industry-recognized certifications and hands-on technical training designed for modern service delivery environments
ITIL 4 Foundation Certification
Master IT service management practices aligned with digital transformation requirements. Covers service value system, guiding principles, and continual improvement models.
- Service value system framework
- Incident and problem management
- Certification exam preparation
ServiceNow Platform Administration
Become proficient in configuring ServiceNow for enterprise service management. Covers platform navigation, workflow automation, and service catalog development.
- Workflow automation design
- Service catalog creation
- CMDB and integration methods
Training Approach
Our programs combine theoretical knowledge with practical implementation to prepare you for real-world IT service management scenarios
Certification Focused
Structured curriculum aligned with industry certification requirements including ITIL, ServiceNow, and CompTIA standards for credential achievement
Hands-On Labs
Practical exercises using real enterprise platforms and ticketing systems to build operational experience through simulated service desk scenarios
Experienced Instructors
Learn from certified professionals with active IT service management roles who bring current industry practices and implementation insights to training
Career Development
Training paths designed to support career progression from entry-level support roles to senior service management positions within IT organizations
Updated Content
Curriculum regularly reviewed to incorporate current service management frameworks, platform updates, and emerging practices in IT service delivery
Flexible Scheduling
Multiple training sessions available with evening and weekend options to accommodate working professionals seeking skill development
Advance Your IT Career
Join our next training session and gain the certifications and skills needed for service management roles in enterprise environments
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